Our Warranty
HenyaTech Warranty Policy
At HenyaTech, we stand behind the quality and craftsmanship of our promotional gifts. To ensure your complete satisfaction, we offer the following warranty on all our customized products:
1. Warranty Coverage:
We provide a [1-year/2-year] warranty on all products, covering manufacturing defects and workmanship errors.
2. Exclusions:
This warranty does not cover damage due to misuse, accidents, or unauthorized alterations.
3. Claims Process:
If you encounter any issues, please contact our customer service within 30 days of discovering the defect. Provide your order number and a detailed description of the issue.
4. Resolution:
We will repair, replace, or refund the defective item at our discretion.
5. Contact Information:
For warranty claims or questions, please reach out to us at sales@henyatech.com.
Thank you for choosing HenyaTech. Your satisfaction is our priority.